Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

when I try to update firefox to the latest version, it comes up with a corrupt file error and won't install. Same for adobe flash player.

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

Todas as respostas (1)

more options

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.