Why has the Internet stopped working?
I am getting the message "unable to connect". There are no problems with the connection, but I can't get online. I also have explorer and wonder if there is some issue with the security (Norton). I've tried resetting Firefox but didn't work. Thanks.
Todas as respostas (5)
Firefox can't load websites but other browsers can is a good place to start
Thanks. I can't get on using other browsers either, but this seemed to happen as a result of an update to Firefox.
an update to Firefox won't break the internet for your whole computer. Do you have other computers on the same connection? Are they working?
I am using an iPad off the same connection so no problem with that. Also the network diagnostics doesn't detect any problem.
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See: