Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

tools/add-on/get add-ons = don't load or extentions don't show

  • 2 respostas
  • 5 têm este problema
  • 1 exibição
  • Última resposta de 5040crr

more options

Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?

Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?

Solução escolhida

If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.

If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.

If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

more options

Seems to have worked (not knowledgeable enough to know if there are other repercussions to my actions--yet). Thank you.