Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't play HBO GO videos on Firefox

  • 1 resposta
  • 33 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

Have talked a LOT to AT&T; they can't figure it out. HBOGO plays fine on IE, but not at all on Firefox. The HBOGO site loads and signs me in. When I click on a video, I get a popup: Video Player Error try later D-1006. I've re-installed newest Firefox and Flash versions. Flash is listed on my FF plug-ins.

Have talked a LOT to AT&T; they can't figure it out. HBOGO plays fine on IE, but not at all on Firefox. The HBOGO site loads and signs me in. When I click on a video, I get a popup: Video Player Error try later D-1006. I've re-installed newest Firefox and Flash versions. Flash is listed on my FF plug-ins.

Todas as respostas (1)

more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.8 r800
  2. Shockwave Flash 11.7 r700
  3. Shockwave Flash 11.4 r402

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32).

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\