Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I get start page but when I type in the search or another web address it doesn't do anything.

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de philipp

coeur29
coeur29
more options

I tried to reinstall, clear cache, extension, plug ins. But nothing works. Here's what I got { 

 "application": {
   "name": "Firefox",
   "version": "23.0",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0",
   "supportURL": "http://support.mozilla.org/1/firefox/23.0/WINNT/en-US/"
 },
 "modifiedPreferences": {
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.smart_size.use_old_max": false,
   "browser.cache.disk.smart_size_cached_value": 358400,
   "browser.places.smartBookmarksVersion": 4,
   "browser.startup.homepage_override.mstone": "23.0",
   "browser.startup.homepage_override.buildID": "20130730113002",
   "browser.tabs.warnOnClose": false,
   "extensions.lastAppVersion": "23.0",
   "gfx.direct2d.disabled": true,
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "layers.acceleration.disabled": true,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 104858,
   "places.database.lastMaintenance": 1376171668,
   "plugin.state.npctrl": 0,
   "plugin.importedState": true,
   "plugin.state.npitunes": 0,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "plugin.state.nppdf": 0,
   "plugin.state.java": 0,
   "plugin.state.npwlpg": 0,
   "plugin.state.npdeployjava": 0,
   "plugin.state.npgoogleupdate": 0,
   "plugin.state.npystate": 0,
   "plugin.state.flash": 0,
   "privacy.sanitize.migrateFx3Prefs": true,
   "storage.vacuum.last.places.sqlite": 1376171668,
   "storage.vacuum.last.index": 0
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "numAcceleratedWindowsMessage": [
     ""
   ],
   "adapterDescription": "AMD Radeon HD 6700 Series",
   "adapterVendorID": "0x1002",
   "adapterDeviceID": "0x68b8",
   "adapterRAM": "1024",
   "adapterDrivers": "aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
   "driverVersion": "12.104.0.0",
   "driverDate": "3-28-2013",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.2.9200.16571",
   "clearTypeParameters": "DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] DISPLAY2 [ Gamma: 1800 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100 ] ",
   "direct2DEnabledMessage": [
     ""
   ],
   "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon HD 6700 Series)",
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "none"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10",
     "version": "4.10"
   },
   "NSS": {
     "minVersion": "3.15 Basic ECC",
     "version": "3.15 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.15",
     "version": "3.15"
   },
   "NSSSSL": {
     "minVersion": "3.15 Basic ECC",
     "version": "3.15 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.15 Basic ECC",
     "version": "3.15 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "extensions": []

}

This doesn't make sense to me and I really wish it'll work again.

I tried to reinstall, clear cache, extension, plug ins. But nothing works. Here's what I got { "application": { "name": "Firefox", "version": "23.0", "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0", "supportURL": "http://support.mozilla.org/1/firefox/23.0/WINNT/en-US/" }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.places.smartBookmarksVersion": 4, "browser.startup.homepage_override.mstone": "23.0", "browser.startup.homepage_override.buildID": "20130730113002", "browser.tabs.warnOnClose": false, "extensions.lastAppVersion": "23.0", "gfx.direct2d.disabled": true, "gfx.direct3d.last_used_feature_level_idx": 0, "layers.acceleration.disabled": true, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 104858, "places.database.lastMaintenance": 1376171668, "plugin.state.npctrl": 0, "plugin.importedState": true, "plugin.state.npitunes": 0, "plugin.disable_full_page_plugin_for_types": "application/pdf", "plugin.state.nppdf": 0, "plugin.state.java": 0, "plugin.state.npwlpg": 0, "plugin.state.npdeployjava": 0, "plugin.state.npgoogleupdate": 0, "plugin.state.npystate": 0, "plugin.state.flash": 0, "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1376171668, "storage.vacuum.last.index": 0 }, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "numAcceleratedWindowsMessage": [ "" ], "adapterDescription": "AMD Radeon HD 6700 Series", "adapterVendorID": "0x1002", "adapterDeviceID": "0x68b8", "adapterRAM": "1024", "adapterDrivers": "aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64", "driverVersion": "12.104.0.0", "driverDate": "3-28-2013", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.2.9200.16571", "clearTypeParameters": "DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] DISPLAY2 [ Gamma: 1800 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 100 ] ", "direct2DEnabledMessage": [ "" ], "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon HD 6700 Series)", "info": { "AzureCanvasBackend": "skia", "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "none" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": false, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.10", "version": "4.10" }, "NSS": { "minVersion": "3.15 Basic ECC", "version": "3.15 Basic ECC" }, "NSSUTIL": { "minVersion": "3.15", "version": "3.15" }, "NSSSSL": { "minVersion": "3.15 Basic ECC", "version": "3.15 Basic ECC" }, "NSSSMIME": { "minVersion": "3.15 Basic ECC", "version": "3.15 Basic ECC" } }, "userJS": { "exists": false }, "extensions": [] } This doesn't make sense to me and I really wish it'll work again.

Solução escolhida

hello, please try if the searchreset addon can address the issue: https://addons.mozilla.org/firefox/addon/searchreset/

Ler esta resposta 👍 1

Todas as respostas (1)

philipp
philipp
  • Moderator
more options

Solução escolhida

hello, please try if the searchreset addon can address the issue: https://addons.mozilla.org/firefox/addon/searchreset/