Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox doesn't save any preferences (options) upon closing.

  • 1 resposta
  • 2 têm este problema
  • 2 visualizações
  • Última resposta de afiedler

more options

Whenever I close and re-open firefox, any changes made to options are reset. This happens both in ESR 17.0.8 AND in the latest version of FF 23.0.1.

Things I have tried: Troubleshootnig information > reset firefox Uninstall / Re-install Create new profile delete all profiles, uninstall re-install check permissions on profile folders

I have been bumbling around with this issue for several hours and I noticed in the profile folder that extensions.log has an error regarding startup file checks that references preferences and am wondering if it is related. I tried a google search and couldn't find anything specific to my issue:

2013-08-22 15:59:28 ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:612

2013-08-22 15:59:28 ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457

When I deleted the file, opened and closed firefox, I also got these two errors:

2013-08-22 16:34:00 ERROR addons.xpi-utils: 1 outstanding transactions, rolling back. at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:839 2013-08-22 16:34:00 ERROR addons.manager: Exception calling provider shutdown: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457

Whenever I close and re-open firefox, any changes made to options are reset. This happens both in ESR 17.0.8 AND in the latest version of FF 23.0.1. Things I have tried: Troubleshootnig information > reset firefox Uninstall / Re-install Create new profile delete all profiles, uninstall re-install check permissions on profile folders I have been bumbling around with this issue for several hours and I noticed in the profile folder that extensions.log has an error regarding startup file checks that references preferences and am wondering if it is related. I tried a google search and couldn't find anything specific to my issue: 2013-08-22 15:59:28 ERROR addons.xpi: Error during startup file checks, rolling back any database changes: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIPrefService.savePrefFile]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_openConnection :: line 612" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:612 2013-08-22 15:59:28 ERROR addons.manager: Exception calling provider startup: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457 When I deleted the file, opened and closed firefox, I also got these two errors: 2013-08-22 16:34:00 ERROR addons.xpi-utils: 1 outstanding transactions, rolling back. at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:839 2013-08-22 16:34:00 ERROR addons.manager: Exception calling provider shutdown: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageStatement.execute]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js :: XPIDB_rollbackTransaction :: line 457" data: no] at resource://gre/modules/XPIProvider.jsm -> resource://gre/modules/XPIProviderUtils.js:457

Alterado por afiedler em

Todas as respostas (1)

more options

Forgot to mention, the first thing I tried was the troubleshooting information > reset firefox option. Didn't work.