Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox is not recognising flash player...I must use IE...why is this?

  • 9 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de carolzeni

more options

firefox says I must install flash player ...I have the most current flash player...it works fine when using IE. I have the most current version of firefox.....it gives me the update plug in message. when i try and do that it just takes me to some page that tries to sell me stuff. It is also blocking something called console video that I can not find on my hard drive.

firefox says I must install flash player ...I have the most current flash player...it works fine when using IE. I have the most current version of firefox.....it gives me the update plug in message. when i try and do that it just takes me to some page that tries to sell me stuff. It is also blocking something called console video that I can not find on my hard drive.

Todas as respostas (9)

more options

IE uses the ActiveX version of Flash, where Firefox would use the Plugin version of Flash if you had it installed.

more options

well, I downloaded the version for firefox and it still does not work...so I guess I'm out of luck...no more firefox ....disappointing.

more options

Do you see the Flash plugin in Firefox/Tools > Add-ons > Plugins and on the about:plugins (via the location bar)?

Does the Adobe test page work?

more options

Solução escolhida

more options

thanks WFF I followed your advice except did not delet the pluginreg.dat file as instructed because of the dire warning that messing with this file can ef up your system. Instead I clicked on the "reset firefox" button on the same instruction page and flash is now magically working! thanks for your help!

more options

Where did you get deleting pluginreg.dat messes with your system at? It only refreshes the list of plugins.

more options

when I clicked on the pluginreg.dat file the warning box popped up and said that making any changes to this file could seriously harm the operating system.

more options

Windows must be lying to you.

more options

windows fear tactics are designed for people like me who don't speak computer. Just like most users, I don't want to know how it works...I just want it to work.