Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

The controls like "file" "edit" etc... are not clickable and do not work!

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

I am unable to physically "push" the File, Edit, View, History, Bookmark, Tool, or Help tabs in the menu bar of my mozilla. All the other solutions say to push "help..." but I CANT PUSH HELP!!! its there, I see it, but when i got to click on it it doesnt open! Same with the other options. In order to close out of firefox I found out if I push ctrl Q it will shut it, but I don't know how to fix this problem. Please help!

I am unable to physically "push" the File, Edit, View, History, Bookmark, Tool, or Help tabs in the menu bar of my mozilla. All the other solutions say to push "help..." but I CANT PUSH HELP!!! its there, I see it, but when i got to click on it it doesnt open! Same with the other options. In order to close out of firefox I found out if I push ctrl Q it will shut it, but I don't know how to fix this problem. Please help!

Todas as respostas (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.