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sync from phone to pc

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  • Última resposta de philipp

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I recently has to reinstall windows. I didn't bother backing up my Firefox data because it is synced to my phone. now I'm having trouble getting my settings from my phone back to my PC. in not positive what my user name or password were and I defiantly don't know my restore key. what are my options.

I recently has to reinstall windows. I didn't bother backing up my Firefox data because it is synced to my phone. now I'm having trouble getting my settings from my phone back to my PC. in not positive what my user name or password were and I defiantly don't know my restore key. what are my options.

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hello JesseH, please try to pair the two devices like this:

  1. on your android phone go into the system's settings app and into accounts & synchronisation (might be worded slightly different on different android devices), go to firefox sync & tap on pair a device.
  2. on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.