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when i click on firefox it shows its loading and then stops with no screen popping up

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  • Última resposta de Wesley Branton

kt3000
kt3000
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I went to use firefox today and well nothing happens when I click on it for some reason, it worked fine yesterday and I have no idea what happened , I click on it on my desktop, it shows its loading on the bottom bar and then stops , nothing pops up, no screen no error messages

I went to use firefox today and well nothing happens when I click on it for some reason, it worked fine yesterday and I have no idea what happened , I click on it on my desktop, it shows its loading on the bottom bar and then stops , nothing pops up, no screen no error messages

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Wesley Branton
Wesley Branton
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You are running Windows 7, correct?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back soon.