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links in email do not open

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  • Última resposta de JoshK

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Using v25.0.1 on a Mac running OS X Lion. When I open a link in an e-mail, if Firefox is already running the link opens without any problems. If Firefox is not already running, clicking the link only launches Firefox and takes me to my home page. I have to click the link a second time to get it to open.

Using v25.0.1 on a Mac running OS X Lion. When I open a link in an e-mail, if Firefox is already running the link opens without any problems. If Firefox is not already running, clicking the link only launches Firefox and takes me to my home page. I have to click the link a second time to get it to open.

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Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Just tried your suggestion. It did not resolve the issue. All of my drivers are current.