Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox previously worked but now I can't open it at all. It does not work in Safe Mode and I can't reset it. I can't open Firefox to get to the Profile Manager

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de cor-el

melissa_g
melissa_g
more options

I have been looking at all of the forums and tips for Firefox crashing, but cannot open Firefox to fix them. Additionally, I tried finding my profile without opening Firefox, through the "Application Support" folder. However there was no "Firefox" folder there, or a "Profiles" folder. Can someone please help?

I have been looking at all of the forums and tips for Firefox crashing, but cannot open Firefox to fix them. Additionally, I tried finding my profile without opening Firefox, through the "Application Support" folder. However there was no "Firefox" folder there, or a "Profiles" folder. Can someone please help?

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are there any crash reports send?

If you can't open Firefox, see: