Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I cannot download ADOBE Flash. The error message is FAILED from Firefox. The other error message is "CANNOT CONFIGURE APPLICATION." Any suggestions?

  • 6 respostas
  • 7 têm este problema
  • 5 visualizações
  • Última resposta de JWStewart

more options

ADOBE 12.exe downloaded. FLASH will download but won't install. The error message is "CANNOT CONFIGURE APPLICATION."

ADOBE 12.exe downloaded. FLASH will download but won't install. The error message is "CANNOT CONFIGURE APPLICATION."

Solução escolhida

hello, please try it with adobe's offline installers which are available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox choose the "Plugin-based browsers" package).

Ler esta resposta 👍 1

Todas as respostas (6)

more options

Exact error message indicates; "UNABLE to LOAD APPLICATION CONFIGURATION."

more options

Are you closing Firefox before trying to run the Adobe installer?

more options

I am closing the browser. The same message appears using IE as well.

more options

Solução escolhida

hello, please try it with adobe's offline installers which are available at https://www.adobe.com/products/flashplayer/distribution3.html (for firefox choose the "Plugin-based browsers" package).

more options

You can try to run the Flash installer as Administrator.

Latest Flash player versions here:

more options

I downloaded the versions you guys suggested off-line and all seems normal, if that is possible on the internet. I did notice the PLUG-IN was missing during the time I was trying to remedy the problem and now the PLUG-in is visible and activated to load on start up of the browser.

I really appreciate you guys sharing the information and taking time out to respond.

Have a nice weekend. Best Regards, Jim Stewart Pensacola, Fla.