Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Every few days I get a warning box labeled "Software Update" that tells me "Update Failed. Something is preventing Firefox from updating securely. I have screen

  • 4 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de Oak Freed

more options

I have a screen shot of this warning. There is no Mozilla or Firefox logo on it. Is it from Mozilla? Every time I get this message, I close the box via the red dot in the upper left-hand corner, go to the Mozilla site and download and install the latest version. A few days later, the message reappears. Thank you for helping me. Late 2011 MBP OS 10.8.5

Oak Freed

I have a screen shot of this warning. There is no Mozilla or Firefox logo on it. Is it from Mozilla? Every time I get this message, I close the box via the red dot in the upper left-hand corner, go to the Mozilla site and download and install the latest version. A few days later, the message reappears. Thank you for helping me. Late 2011 MBP OS 10.8.5 Oak Freed

Todas as respostas (4)

more options

Are you the adminstrator of your computer? Do you have a real time anti-virus / anti-malware program installed? Is firefox restricted by your firewall? Any one of these could be your problem. Could you tell me more about your computer please?

more options

Try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js

more options

Cor-el, Thank you for your suggestions. They are over my head. I have no idea what they mean. Oak Freed

more options

Here are screenshots that I made: