Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When i try to load any page on Mozilla 28 the page opens but i get additional tab saying The address isn't valid The URL is not valid and cannot be loaded.

  • 1 resposta
  • 3 têm este problema
  • 1 exibição
  • Última resposta de cor-el

luppi_romana
luppi_romana
more options

When i try to load any page on Mozilla 28 the page opens but i get additional tab saying The address isn't valid The URL is not valid and cannot be loaded. I tried everything from reseting Firefox ,completely new installation of firefox to about.config and nothing worked it's been two days now since the problem started and i am pretty frustrated and desperate as i try to fix the issue so please help me with some solutions????

Big thanks in advance

When i try to load any page on Mozilla 28 the page opens but i get additional tab saying The address isn't valid The URL is not valid and cannot be loaded. I tried everything from reseting Firefox ,completely new installation of firefox to about.config and nothing worked it's been two days now since the problem started and i am pretty frustrated and desperate as i try to fix the issue so please help me with some solutions???? Big thanks in advance

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can use this button to go to the Firefox profile folder: