Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

how to restore my thunderbird account

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de christ1

more options

I tried to log on to my thunderbird account and it is not there. A window pops up asking me if I want to open a new account, which I did, but all of my saved information is gone. How can I restore the account with all of my saved files? Thanks for your help.

I tried to log on to my thunderbird account and it is not there. A window pops up asking me if I want to open a new account, which I did, but all of my saved information is gone. How can I restore the account with all of my saved files? Thanks for your help.

Solução escolhida

Follow the instructions on how to move a profile. This will tell Thunderbird again where your profile is stored.

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird

Ler esta resposta 👍 1

Todas as respostas (1)

more options

Solução escolhida

Follow the instructions on how to move a profile. This will tell Thunderbird again where your profile is stored.

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird