Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After I delete a message, it doesn't always go into Trash bin but disappears.

  • 4 respostas
  • 18 têm este problema
  • 3 visualizações
  • Última resposta de nanciewanda

more options

In a number of instances, when I delete an e-mail from my Inbox, it doesn't appear in Trash but completely disappears--usually it's one I decide I need to look at it again. Most of my real junk mail stays in my Trash folder until I empty the Trash folder.

In a number of instances, when I delete an e-mail from my Inbox, it doesn't appear in Trash but completely disappears--usually it's one I decide I need to look at it again. Most of my real junk mail stays in my Trash folder until I empty the Trash folder.

Solução escolhida

just lift your finger off the Shift key before you press delete.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

Holding shift while you delete does exactly what you describe. Could that be it?

more options

Actually, that is probably what I am doing. What I WANT to do, is delete a bunch (but not all) of my e-mails (that is, have them go to Trash folder) without having to select them one by one. Any way of doing that?

more options

Solução escolhida

just lift your finger off the Shift key before you press delete.

more options

I have this same problem, but for one message, not a bunch. I hit only the delete key or I click on the delete icon on the message itself. But when I go to look for it in Trash, it's not there, and can't be found anywhere. Any ideas? Thanks