Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why do you tell me that I need to update a plugin, download the latest plugin, and then block the use of the plugin that you juist recommended that I download a

more options

Why do you tell me that I need to update a plugin, download the latest plugin, and then block the use of the plugin that you just recommended that I download and install. If there is a problem with the plugin, don't recommend that I install it. I was looking for a solution to the problem of frequent firefox application crashes I'm close to going to another browser.

Why do you tell me that I need to update a plugin, download the latest plugin, and then block the use of the plugin that you just recommended that I download and install. If there is a problem with the plugin, don't recommend that I install it. I was looking for a solution to the problem of frequent firefox application crashes I'm close to going to another browser.

Todas as respostas (1)

more options

What plugin is it, by the way?

Regarding crashes, when Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.