Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why does Thunderbird create duplicates in trash when moving unread and read emails to trash from the inbox?

  • 4 respostas
  • 4 têm este problema
  • 28 visualizações
  • Última resposta de Bill456r

more options

Mainly when I delete unread messages from the inbox, later when i look in the trash folder the message will be in trash twice? Is also happens with read messages but not as frequently.

Additionally, when composing an email, after sending i will have the email listed in drafts multiple times?

Mainly when I delete unread messages from the inbox, later when i look in the trash folder the message will be in trash twice? Is also happens with read messages but not as frequently. Additionally, when composing an email, after sending i will have the email listed in drafts multiple times?

Solução escolhida

RE: Multiple Drafts

This sounds like you are saving 'Draft' copies to the 'Draft' folder on the server and not the 'Draft' folder in Local Folders.

I would guess that as you compose the email, a draft copy is saved maybe more than once before the folder synchronized, so saving more than one copy.

Is it possible that there is a rogue draft email which you can see via webmail but not via Thunderbird. Test this by deleting all the draft emails via Thunderbird and right click on Draft' folder and select 'compact'. Then log on to webmail, check the Draft folder to see if it really is empty.

Another option: If you do not need to keep a copy on the server, then I suggest you use the 'Draft' folder in Local Folders. Set this up here:

  • Tools > Account Settings > Copies & Folders for the account
  • Under Drafts
  • select 'Other' and 'Drafts on Local Folder'
  • click on OK
Ler esta resposta 👍 1

Todas as respostas (4)

more options

Do you have an IMAP gmail account?

more options

It is an IMAP account hosted by ATT

more options

Solução escolhida

RE: Multiple Drafts

This sounds like you are saving 'Draft' copies to the 'Draft' folder on the server and not the 'Draft' folder in Local Folders.

I would guess that as you compose the email, a draft copy is saved maybe more than once before the folder synchronized, so saving more than one copy.

Is it possible that there is a rogue draft email which you can see via webmail but not via Thunderbird. Test this by deleting all the draft emails via Thunderbird and right click on Draft' folder and select 'compact'. Then log on to webmail, check the Draft folder to see if it really is empty.

Another option: If you do not need to keep a copy on the server, then I suggest you use the 'Draft' folder in Local Folders. Set this up here:

  • Tools > Account Settings > Copies & Folders for the account
  • Under Drafts
  • select 'Other' and 'Drafts on Local Folder'
  • click on OK

Alterado por Toad-Hall em

more options

I will try your suggestion and see what happens.

Thanks.