Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox will not allow me to add a certificate exception for myibidder.com

  • 2 respostas
  • 5 têm este problema
  • 27 visualizações
  • Última resposta de mike4firefox

mike4firefox
mike4firefox
more options

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links.

When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site"

There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox.

does anybody have and ideas about this?

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links. When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site" There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox. does anybody have and ideas about this?

Solução escolhida

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Ler esta resposta 👍 1

Todas as respostas (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Solução escolhida

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Alterado por jscher2000 - Support Volunteer em

mike4firefox
mike4firefox Autor da pergunta
more options

yes, upgrading to v27 from v17, did solve the problem. This is a company laptop, so I'm not sure why it was never upgraded, especially when so many new versions have been available for a while.

thanks for your help.