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Can't complete Thunderbird backup, cannot find resource 11684 ?

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Suddenly when I initiate MozBackup (version 1.5.1) to backup my Thunderbird files, as the processing bar comes to the end an error message pops up saying "Cannot locate resource 11684". When I click OK for this message, next error message says "Backup failed to complete".

Tried looking up this issue on FAQ but nothing seems to come up explaining what "resource 11684" is all about ? Any help will be most appreciated.

Suddenly when I initiate MozBackup (version 1.5.1) to backup my Thunderbird files, as the processing bar comes to the end an error message pops up saying "Cannot locate resource 11684". When I click OK for this message, next error message says "Backup failed to complete". Tried looking up this issue on FAQ but nothing seems to come up explaining what "resource 11684" is all about ? Any help will be most appreciated.

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Was this the FAQ you read? Maybe running chkdsk would help, but in the meantime you can back up your profile manually.