Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Since I have downloaded FF 29, it continually comes up with a world map and wants me to answer some survey.

  • 7 respostas
  • 3 têm este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

When I log into FF29 the home web page gives me a world map which then requires me to answer a survey which I have done once but it keeps repeating. I have had to go to Google Chrome because of the nuisance and wasted time.

Also FF29 does not seem to recognize PDF forms for printing when they are attachments to emails that I want to print out.

When I log into FF29 the home web page gives me a world map which then requires me to answer a survey which I have done once but it keeps repeating. I have had to go to Google Chrome because of the nuisance and wasted time. Also FF29 does not seem to recognize PDF forms for printing when they are attachments to emails that I want to print out.

Alterado por NoahSUMO em

Solução escolhida

You can also set the browser.aboutHomeSnippets.updateUrl pref (about:config) to an empty string to prevent Firefox from loading new snippets from the server and have the default snippets display. That is what I usually do.

Ler esta resposta 👍 1

Todas as respostas (7)

more options

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.


You can check the home page setting:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

The map and survey come up as part of the Home Page. In fact I looked at the page sourcing and found that it was part of the Home page instillation and I need to get that part of the Home Page pull-up out somehow. At this point it is driving me crazy. I am using Google Chrome as a default browser just to get out of have it pop-up constantly. It clearly is part of the Firefox insertion. There should be a way to redact it. I don't see any Mal-ware or other "bad stuff" anywhere in the system.

more options

I use this userContent.css code to hide that "flattened globe". I don't like the time it takes to load that image every time I open Firefox.

@-moz-document url(about:home) {
#brandLogo { display:none !important; }
}

http://kb.mozillazine.org/UserContent.css

You can use that code in Stylish, if you have that add-on installed.
https://addons.mozilla.org/en-US/firefox/addon/stylish/

more options

Edit: I removed what I posted earlier about Adblock Plus, since it's no longer feasible since 2.6 (technical details for anyone interested). You can redefine the snippets server as described further down this thread.

You can also add the following line to your HOSTS file.

0.0.0.0 snippets.mozilla.com

Alterado por Gingerbread Man em

more options

Gingerbread Man,

"snippets" are below the Search Bar, like

What kind of Web do you want? Join Firefox users around the world shaping its future.

That "map" replaces the Firefox "brandLogo" currently. IIRC, that is either new or something that hasn't been messed with before. I'm not sure though, in most Profiles I use a different Homepage.

more options

Solução escolhida

You can also set the browser.aboutHomeSnippets.updateUrl pref (about:config) to an empty string to prevent Firefox from loading new snippets from the server and have the default snippets display. That is what I usually do.