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Bonjour j'ai réinstaller windows 8.1, je n'arrive pas à récupérer mes anciens marque page etc qui étaient pourtant synchronisé

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J'utilise depuis plus d'un an firefox sur différents appareil smartphone, tablette android, un pc et un pc portable, mon portable s'est planté grave, j'ai réinstallé windows 8.1 et firefox (je crois que c'est la nouvelle version) je me suis connecté à sync avec mes coordonnées, mais je n'arrive pas à retrouver mes marque page etc sur le serveur (comment dois-je faire)? Je ne trouve nulle part une façon de récupérer les données du serveur

J'utilise depuis plus d'un an firefox sur différents appareil smartphone, tablette android, un pc et un pc portable, mon portable s'est planté grave, j'ai réinstallé windows 8.1 et firefox (je crois que c'est la nouvelle version) je me suis connecté à sync avec mes coordonnées, mais je n'arrive pas à retrouver mes marque page etc sur le serveur (comment dois-je faire)? Je ne trouve nulle part une façon de récupérer les données du serveur

Solução escolhida

hello anddvl, firefox 29 has introduced a new sync system which isn't compatible with accounts set up in prior versions.

in this case you'd probably have to use a workaround and first download the prior firefox 28 version and disable automatic updating for the moment (in options > advanced > update): Install an older version of Firefox

then try to link your restored windows 8.1 pc to the old sync account by using a pairing code generated by one of your other devices, which are still connected to the old account.

after you have successfully restored your data this way you can upgrade to firefox 29 and probably also switch to the new sync system on all of your devices: Sync your Firefox bookmarks, history, passwords and more

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Solução escolhida

hello anddvl, firefox 29 has introduced a new sync system which isn't compatible with accounts set up in prior versions.

in this case you'd probably have to use a workaround and first download the prior firefox 28 version and disable automatic updating for the moment (in options > advanced > update): Install an older version of Firefox

then try to link your restored windows 8.1 pc to the old sync account by using a pairing code generated by one of your other devices, which are still connected to the old account.

after you have successfully restored your data this way you can upgrade to firefox 29 and probably also switch to the new sync system on all of your devices: Sync your Firefox bookmarks, history, passwords and more