Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Search hijack by conduit (/questions/968030/)

  • 3 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de ptommo

ptommo
ptommo
more options

My browser home page has been hijacked by Conduit.com. I have tried removing it by going to "Add-ons" -> "Extensions" . There are however, no applications showing in this Window! I can reset the browser to my preferred home page but when the pc is booted up for a new session the Conduit home page once more appears...

My browser home page has been hijacked by Conduit.com. I have tried removing it by going to "Add-ons" -> "Extensions" . There are however, no applications showing in this Window! I can reset the browser to my preferred home page but when the pc is booted up for a new session the Conduit home page once more appears...

Solução escolhida

A few things to do here.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.

Check to see if any suspicious or unwanted software has been installed without you knowing by going to the Control Panel.

  • Start > Control Panel > Uninstall a Program
Ler esta resposta 👍 0

Todas as respostas (3)

Moses
Moses
  • Moderator
more options

Solução escolhida

A few things to do here.

You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release. You can get to the profile folder below:

  • Help > Troubleshooting Information > Profile Directory > Show Folder

or

  • Go to about:support and click Show Folder next to Profile Directory.

Check to see if any suspicious or unwanted software has been installed without you knowing by going to the Control Panel.

  • Start > Control Panel > Uninstall a Program
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This article also discusses the user.js file: How to fix preferences that won't save.

ptommo
ptommo Autor da pergunta
more options

Thanks for your help on this problem guys. I did try the control panel option but Conduit wasn't listed.

I did however solve the problem by downloading the free Malwarebyte application and scanning the p.c. It found 129 locations that Conduit had 'infected'!

After the scan I quarantined the infected files and everything is now working fine. Thanks again for such a swift response...