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unable to send photos from cell phone to Thunderbird email

  • 5 respostas
  • 1 tem este problema
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  • Última resposta por david

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I have always been able to send photos from my cell phone to my email, but I think a newer version of Thunderbird, which was recently installed on my computer, seems to be blocking the receiving of the photos. My cell phone always says 'Picture sent', so I don't think it is at fault.

I have always been able to send photos from my cell phone to my email, but I think a newer version of Thunderbird, which was recently installed on my computer, seems to be blocking the receiving of the photos. My cell phone always says 'Picture sent', so I don't think it is at fault.

Todas as respostas (5)

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Check your email account at the online site of email provider to see if photo was received to the account.

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Checked email provider on line. The photos are not there. I am thinking of changing back to a previous version of Thunderbird mail where I was able to send photos from my cell phone to my email.

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If you send photos from phone, from what you are saying, the photos are not reaching the account. Thunderbird has no involvement in that. Thunderbird sees the messages/photos only after they reach the account. The problem is in your phone.

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My thinking is that this newer version of Thunderbird must have some security measures that are preventing the photos from getting through. I have searched all of the account settings and cannot figure out what it might be. That is why I am thinking of going back to a previous version of Thunderbird to see if that solves the problem. Thank you for your help.

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Please understand about the network. The phone sends the message to your email server, not to Thunderbird. If the photo doesn't reach the email server, Thunderbird can do nothing. I wish you well in this. I suggest you log on to the web interface and then send a photo from your phone to see what happens.