Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Functionality "Delete messages older than X days" doesn't work

  • 4 respostas
  • 0 têm este problema
  • 13 visualizações
  • Última resposta por emile.gaudinot

more options

Using the french version of Thunderbird 128.5.2esr (64 bits), I set, in the settings, the following options for one of my accounts (see picture): "Delete messages older than X days" "Always keep starred messages"

However, just after this setting change, I closed and reopend Thunderbird, and all messages older than X days are still there.

What should I do?

Using the french version of Thunderbird 128.5.2esr (64 bits), I set, in the settings, the following options for one of my accounts (see picture): "Delete messages older than X days" "Always keep starred messages" However, just after this setting change, I closed and reopend Thunderbird, and all messages older than X days are still there. What should I do?
Capturas de ecrã anexadas

Solução escolhida

The emails are only in the folder "All messages".

Ahh… This is a Gmail account, right? Now, that's some relevant information you didn't mention before…

Gmail doesn't work like a normal IMAP server would, and one of its many particularities is that mail clients cannot directly remove mail from the All Mail folder. You may accomplish that indirectly by moving the messages to Bin/Trash first (has to be the same Bin/Trash as the one used by Gmail for this to work), and then remove the messages from there or just let Gmail automatically do that after 30 days.

If you want to remove the messages directly from there without having to move them to Bin/Trash first, you can only do that from Gmail, cannot do it with Thunderbird or any other mail client.

Ler esta resposta no contexto 👍 1

Todas as respostas (4)

more options

re: Delete messages that are older than 366 days

What happens if you compact the folders in that account ?

Are the emails in various folders or just Inbox? If only 'Inbox' and Imap account: In 'Server Settings' have you also selected to Clean up (Expunge) Inbox on Exit ?

Útil?

more options

It doesn't work when I compact the folders in that account

The emails are only in the folder "All messages".

Útil?

more options

Solução escolhida

The emails are only in the folder "All messages".

Ahh… This is a Gmail account, right? Now, that's some relevant information you didn't mention before…

Gmail doesn't work like a normal IMAP server would, and one of its many particularities is that mail clients cannot directly remove mail from the All Mail folder. You may accomplish that indirectly by moving the messages to Bin/Trash first (has to be the same Bin/Trash as the one used by Gmail for this to work), and then remove the messages from there or just let Gmail automatically do that after 30 days.

If you want to remove the messages directly from there without having to move them to Bin/Trash first, you can only do that from Gmail, cannot do it with Thunderbird or any other mail client.

Útil?

more options

Alright, thank you for your help

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.