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HI, Like many before me, I am trying to prevent message threading. I can set the default for NEW folders and accounts by changing the advanced settings. I have been unsuccessful in prevent threading in existing folders. I have tried the methods shown in https://support.mozilla.org/kb/message-threading-thunderbird AND THEY do not work. I have tried changing the view to "unthreaded" but that doesn't work.

Any suggestions on what might actually work would be very appreciated. David

When I open Thunderbird on my Mac Sequoia 15.3.1. I see the text on the desk "Conversation will be displayed here. Use the contact list in the left panel to start a conversation". I never used conversation panel and I use Thunderbird since many years just for my e-mails. How can I close the conversation panel and get access to my e-mail. It seams that even the conversation desk is not working . Thnak you for your help.

Last week I deleted browser data & cookies (for a Microsoft account I use) & then I accidentally used an incorrect password to login to Facebook & they locked my account. When I tried to change my password they didn't recognize my device, which I've been using for MANY years. They also reject photos of my i.d. & won't tell me why because I'm apparently trying to communicate with an a.i. bot, NOT a human being. P.S. To make things even worse, I was locked out of my phone, which kept asking me for a password that I've NEVER set up. So I had to do a factory reset & lost ALL my data.

I've tried everything I can think of & I'm wondering if it's possible to get at least some of the data back?

Read Aloud is not producing sound in Thunderbird 128.7.1esr (64-bit), Windows 11 Pro. The app does highlight the text it is reading and progresses through the email, but there is no sound. I have checked various voices and tried to sound test the Piper voices. No luck. Windows Narrator (not ideal) will read the emails. I have checked every sound setting I can think of several times. I contacted Read Aloud support and they were unable to resolve my issue; they did confirm it worked in their Thunderbird app.

Any ideas would be greatly appreciated!

Monica

When setting up a new email account in Thunderbird I get the error "incoming server already exists" But when I go to the inbox there is no account shown. Do I have to clear something? How would I clear the account that exists if I can't see it?

From the moment i changed my mobile phone end august, which I used as internet connection for my 2 computers, connected by a usb cable to each computer, connection by cable is now on refused, so i had to install wifi connection which works. BUT => from my address michel.balawender@wanadoo.fr, host orange, thunderbird ask repetitively password, and refuses any sending. Once I had somebody to check : a new installation of thunderbird did work ... for 2 days. Then somebody did change my password at orange contract, (which caused hours for getting back again all messages); it worked for one day ... I have no problem with other mailing adresses for instance gmail. There after, my help message in french without any help from ubuntu forum. Thank you for your benevolence. Michel Balawender

Problème récurrent sur mes 2 pc "Échec de la connexion depuis le serveur smtp.orange avec le nom d'utilisateur "adresse mail". Saisir un nouveau mot de passe => annuler => réessayer"

Je reçois des mails, mais impossible d'en envoyer à partir de thunderbird. Un informaticien m'avait supprimé l'adresse mail chez orange, puis l'a re créée avec un nouveau mdp, sur chacun de mes pc.

Eh bien patatras, ça recommence sur le pc fixe d'abord (version thunderbird 102.11.0) puis le pc portable (version 115.16.0) est contaminé. Je suis passé entretemps de la 16.04 à la 18.04.6 sur le fixe, et suis sur la 20.04 sur le portable : je n'ai pas le sentiment que la version d'ubuntu soit concernée par le pb.

Il faut donc que je règle le pb créé par thunderbird. En attendant, je passe par l'application mail orange, ce qui est bien fastidieux.

J'ai fouillé sur le forum, sans trouver de piste. Merci pour votre bienveillance.

Somehow the source code information (I don't know what else to call it) is now appearing at the top of every email and I want to turn it off. Attached is a screen shot showing what I want to remove from the view. I have tried everything but now need help. Thank you!

Hi, I hope someone can help me. I've been archiving my e-mail on my Synology NAS for a number of years now. However, my W10 desktop computer died last year and I've had to reinstall Thunderbird on a new W11 PC. I want to get access to all the archived e-mails on my NAS, that is, as they used to appear in Thunderbird under local folders year-by-year. I also want to be able to archive more recent e-mails to the same location. That is, I want to re-establish the same archiving process I had previously, complete with access to the old archives. I've tried to set up the same file path to the NAS under Local Folders in Thunderbird (as far as I can remember - I might not have it correct) but the old archives don't appear. in an attempt to identify the correct file path on the NAS, I've tried to archive a recent message as a test so I can see where it is stored - in Thunderbird the year folder appears under the NAS location under local folders as expected and I can see the message in the message window so it seems to be working but I can't see any new folders or files on the NAS - nothing modified or created with today's date. I'd be grateful for any assistance. Thanks, Kevin

Hi,

I put some messages into folders yesterday and then created another folder and dragged the first folder into it to become a subfolder.

When I did this, I saw the new folder but it couldn’t be expanded to show the subfolders.

All other mail clients showed the correct hierarchy except Thunderbird.

Why is this happening?

Secondly, I post comments on the thunderbird blog regularly but they never show up. Where are they disappearing to? Are you receiving them?

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save image as" function

Dear filter specialists,

On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these Actions’: the menu is greyed out. The phenomenon occurs with all accounts: POP and local. Various email providers, ESET virus scanner, Windows firewall, FritzBox cable router. The local account contains almost 30 GB of emails. The existing filters work as long as they do not affect the accounts or folders: for example, tagging e-mails works. Existing filters with folder-actions cannot be re-configured and no folder actions are possible when creating a new filter.

I have performed an update check and restarted Windows, changed the compression limit from 500 to 5 MB and changed a few minor settings so that the config is rewritten.

What could this be? How do I solve the problem? A workaround if necessary.

Thank you very much for your help.

I were not sure, where this could belong, therefore I chose "Settings".

I recently switched from K9 Mail to Thunderbird Mobile and were very happy to see, that there has been a migration option to transfer all the account settings from desktop to mobile version.

Well, not all accounts and not all settings were transferred and only the first QR code has been recognized whereas the other three were unrecognizable - but still a good move!

That brought me to the idea: Wouldn't it be nice, if there were some Thunderbird Sync, where all accounts, the server settings, the identities (!!), the signatures (!) and other settings (fonts, quoting etc) would be the same on all devices?

And where would be the place to promote such an idea?

Can I safely uninstall Thunderbird if my initial setup was incorrect? I have all my messages on the server's webmail, so I don't think I will lose anything, and the faulty installation was done only a few days ago.

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

I have followed the advice in the article https://mzl.la/3C1WG1b, but it leaves me up in the air with no end result. Once I have pressed RESET I am left with the BOX which states Your Primary Password has been reset. But nowhere in the process have I been asked to create a new password, and no indication of what password has been rest.