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Thunderbird is stuck on mail start page (Mac, Mavericks)

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Kevin
Kevin
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Thunderbird was running fine on my Mac, but after the latest update + restart, it seems to be stuck on the mail start page. Here's a screenshot: http://i.imgur.com/gKFjEaH.png

When I click on "read messages," it says "host contacted, sending login information," then does nothing. I've tried dragging the window from the left to see if anything's missing (it's not), going to view >> folders>> all (it already is), and go >> folder >> my e-mail address >> inbox (nothing happens).

It can still send messages without problems. I just can't get to the inbox.

Any other ideas? Is this some kind of bug? Much appreciated.

Thunderbird was running fine on my Mac, but after the latest update + restart, it seems to be stuck on the mail start page. Here's a screenshot: http://i.imgur.com/gKFjEaH.png When I click on "read messages," it says "host contacted, sending login information," then does nothing. I've tried dragging the window from the left to see if anything's missing (it's not), going to view >> folders>> all (it already is), and go >> folder >> my e-mail address >> inbox (nothing happens). It can still send messages without problems. I just can't get to the inbox. Any other ideas? Is this some kind of bug? Much appreciated.

Soluție aleasă

Given you cropped the image I must ask. The pane the folders should appear in looks to be present. Are you saying it is completely empty? Not even a single entry?

If so, Restart Thunderbird from the help menu with add-ons disabled and see if that cures the problem.

Next open the profile folder (there is a button in the troubleshooting information on the help menu to do that.) close Thunderbird and delete or rename the foldertree.json ands panacea.dat files

If that does not do it, repeat and delete the session.json file. The first two are simply cache files. The last contains some interface settings like the reading pane being turned on or off and what tabs are open. I really don't think it is at issue, but he loss of the settings would be only mildly inconvenient if the other two do not work out.

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Matt
Matt
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Soluție aleasă

Given you cropped the image I must ask. The pane the folders should appear in looks to be present. Are you saying it is completely empty? Not even a single entry?

If so, Restart Thunderbird from the help menu with add-ons disabled and see if that cures the problem.

Next open the profile folder (there is a button in the troubleshooting information on the help menu to do that.) close Thunderbird and delete or rename the foldertree.json ands panacea.dat files

If that does not do it, repeat and delete the session.json file. The first two are simply cache files. The last contains some interface settings like the reading pane being turned on or off and what tabs are open. I really don't think it is at issue, but he loss of the settings would be only mildly inconvenient if the other two do not work out.

Kevin
Kevin Deținătorul întrebării
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Beautiful, thanks for the help! Restarting with add-ons disabled made the folders appear on the left side again. Who knows what that earlier problem was about, but all seems good now.