Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Ebay and other sites are slow and/or unresponsive, what can I do?

  • 2 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

sarahpatterson
sarahpatterson
more options

When going on to ebay site (and some others) it either doesn't load the full screen or the green circle just goes round and round to a blank screen or the screen gets messed up and displaces the information. I can't do anything on ebay but my email works fine at good speed, amazon is bit dodgy etc. If anyone knows how to fix it I would really appreciate it.

When going on to ebay site (and some others) it either doesn't load the full screen or the green circle just goes round and round to a blank screen or the screen gets messed up and displaces the information. I can't do anything on ebay but my email works fine at good speed, amazon is bit dodgy etc. If anyone knows how to fix it I would really appreciate it.

Soluție aleasă

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

ideato
ideato
more options

Hello sarahpatterson, many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then Clear Recent History....
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window