Can someone tell me the problem with my Firefox browser?
every time i try to open it, it doesnt work and it looks like this..
Yes i already restarted my computer, i also uninstalled firefox and re installed it.
Toate răspunsurile (5)
Getting a black screen after updating to Firefox 33 can be caused by a problem with hardware acceleration in Firefox.
You can start Firefox in Safe Mode by holding down the Shift/Options key (Safe Mode disables hardware acceleration).
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
- https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Note that there is a Firefox 33.0.1 release scheduled that addresses some hardware acceleration related crashes.
Im trying to do what you told me to but it isnt working still. and everything is blacked out so i can even see what it is doing.
Hold down the <Shift> mac <Command> key, and start Firefox. This will put it in Safe mode.
Did you try to start Firefox in Safe Mode by holding down the Shift key while starting like I wrote above?
You can also make a copy of the Firefox desktop shortcut and add a space and -safe-mode to the target line.
In order to start up in Safe Mode, you need to first close the blacked-out Firefox. You can use the Windows Taskbar icon (right-click > Close window) to do that.