Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When playing a video from Vimeo.com full screen I get a thin white line at the top of the screen

  • 5 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de triplemartini

more options

Hello,

When I view a movie on Vimeo in Firefox I get a white strip at the top of the screen. This does not happen in Safari.

How do I remedy the problem in Firefox, as I would like to use your browser for viewing videos on Vimeo.

Thank you for your help.

Chris Martini

Hello, When I view a movie on Vimeo in Firefox I get a white strip at the top of the screen. This does not happen in Safari. How do I remedy the problem in Firefox, as I would like to use your browser for viewing videos on Vimeo. Thank you for your help. Chris Martini

Toate răspunsurile (5)

more options

Does Firefox use a plugin (Flash) or the HTML5 media player?

A Flash player gives the Flash context menu if you right-click the player.

more options

I was able to find a menu, yes. Is there a setting in menu which will make the white line problem go away?

more options

So what player is used, HTML5 or Flash?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

It uses Flash. I will do as you advise and get back to you shortly. Thanks so much.

more options

Hi,

Update. Started in safe mode and followed all instructions regarding disabling plugins etc. One pixel white line at top of full screen still persists.