Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

this connection is untrusted

  • 3 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de FredMcD

cknausen
cknausen
more options

Running Win 8.1 with Family safety/safe search activated. Firefox 34.0.5 is the only web browser affected. I tried the time hack (sync to internet), clearing the cache, disabling the antivirus/firewall (AVG2015), deleting the cert8.db file and resetting the root certificates per http://support.microsoft.com/kb/2965142. So far, nothing helps.

Running Win 8.1 with Family safety/safe search activated. Firefox 34.0.5 is the only web browser affected. I tried the time hack (sync to internet), clearing the cache, disabling the antivirus/firewall (AVG2015), deleting the cert8.db file and resetting the root certificates per http://support.microsoft.com/kb/2965142. So far, nothing helps.

Toate răspunsurile (3)

Sourjobraato Banerjee
Sourjobraato Banerjee
more options

Your Firefox settings folder (profile folder) is hidden. To find cert8.db and other files, you can access the folder from inside Firefox using either 

   "3-bar" menu button > "?" button > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new Windows Explorer window listing your settings files and various subfolders.

Note: Please fully close all Firefox windows before renaming or removing any settings files.

cknausen
cknausen Deținătorul întrebării
more options

I tried that already... It didn't make a difference.


Sourjobraato Banerjee said

Your Firefox settings folder (profile folder) is hidden. To find cert8.db and other files, you can access the folder from inside Firefox using either "3-bar" menu button > "?" button > Troubleshooting Information (menu bar) Help > Troubleshooting Information type or paste about:support in the address bar and press Enter In the first table on the page, click the "Show Folder" button. This should launch a new Windows Explorer window listing your settings files and various subfolders. Note: Please fully close all Firefox windows before renaming or removing any settings files.
FredMcD
FredMcD
more options

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.