Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

some videos and apps don't work

  • 7 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de pilipala

more options

I have shockwave flash 16. other than that I have ghostery, adblock and FB purity active on firefox 35 - all updated. some applications ( facebook apps) and videos (yahoo news) won't work. haven't done so for a long time (I believe even before i had the add ons) .i reinstalled firefox before with no luck. it all seems to work in IE

I have shockwave flash 16. other than that I have ghostery, adblock and FB purity active on firefox 35 - all updated. some applications ( facebook apps) and videos (yahoo news) won't work. haven't done so for a long time (I believe even before i had the add ons) .i reinstalled firefox before with no luck. it all seems to work in IE

Toate răspunsurile (7)

more options

HI pilipala, In order to better investigate videos that do not work in Firefox can you please provide the following:

  1. Are there any error messages?
  2. Do you have an example of where this will not work?
  3. Did any of these troubleshooting steps help? https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
more options

Hi,

thanks for your time

no error messages with facebook games, it just doesn't do anything

https://apps.facebook.com/bitstrips/?fb_source=search&ref=ts&fref=ts - no matter what i click on nothing happens

video:

https://uk.news.yahoo.com/video/rare-optical-phenomenon-creates-three-092332011.html  - 

"We are experiencing technical difficulties. Please check your Internet connection or try reloading the video. Otherwise, take a look at one of these related videos:"

no issues with playing videos on facebook or you tube and some websites. i disabled extentions - no difference. all plug ins and firefox are up to date. i don't get asked for missing plug ins. cookies allowed, nothing on block list. allowing pop ups didn't help.

cache cleared regularly
more options

ghostery and adblock can sometimes have false-positives (i.e. block things they shouldn't) the easiest fix is to white list facebook.com

Go to facebook.com Click the adblock icon then click "Disable on facebook.com"

more options

Curtisa is on to something, when I updated Flash it also began to work.

more options

i've completely disabled adblock and ghostery. it didn't help.

i uninstalled flash and re-installed the latest version when updating wouldn't do it. still no luck

more options

i don't know whether this helps but have also noticed that some quizzes don't work, i guess same problem, different site.

more options

i have updated flash after firefox blocked it as outdated (even though I reistalled it week before) and videos not work. quizzes and games don't though