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Why do I not always receive emails which my tablet does receive

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anguspalmer
anguspalmer
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I have a laptop and recently bought a tablet. I sometimes only receive emails on the tablet and not on the laptop. This is inconvenient As I could miss emails, and also I prefer to reply to emails on the laptop. Everyone else I know seems to receive all emails on both devices, but may not have Thunderbird. I have contacted Samsung about this, and they suggested I contact you for help.

I have a laptop and recently bought a tablet. I sometimes only receive emails on the tablet and not on the laptop. This is inconvenient As I could miss emails, and also I prefer to reply to emails on the laptop. Everyone else I know seems to receive all emails on both devices, but may not have Thunderbird. I have contacted Samsung about this, and they suggested I contact you for help.

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Matt
Matt
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Is the account IMAP on both devices? Are you running the same anti virus on both devices?