cant open firefox it thinks it is running already, cant delete it or uninstall it either, can't change user settings - can i chat with a smart tech?
Have no access to firefox (my favorite Browser) cant delete, uninstall it or change profile, cant do a system restore (because firefox is "running", can't shut off in system manager - have tried all of your help suggestions and searched web....
Soluție aleasă
Can you find it running in the Windows 7 Task Manager?
Press Ctrl+Shift+Esc to call up the Task Manager.
On the Applications tab, any visible Firefox windows will be listed. You can select each window, use Switch To, then close the window (if the window is invisible, try Ctrl+w which is the "Close Tab" shortcut). Hopefully that will shut down Firefox.
In that doesn't do it, click the Processes tab. Here you may need to click the "Image Name" heading to sort the list. Then look for firefox.exe. To "kill" or crash that process, you can right-click it and End Process.
Hopefully this is rarely necessary. If you find that Firefox gets stuck in memory often, it may be hanging during shutdown, and we could explore why that might be happening.
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Soluție aleasă
Can you find it running in the Windows 7 Task Manager?
Press Ctrl+Shift+Esc to call up the Task Manager.
On the Applications tab, any visible Firefox windows will be listed. You can select each window, use Switch To, then close the window (if the window is invisible, try Ctrl+w which is the "Close Tab" shortcut). Hopefully that will shut down Firefox.
In that doesn't do it, click the Processes tab. Here you may need to click the "Image Name" heading to sort the list. Then look for firefox.exe. To "kill" or crash that process, you can right-click it and End Process.
Hopefully this is rarely necessary. If you find that Firefox gets stuck in memory often, it may be hanging during shutdown, and we could explore why that might be happening.