Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

video on BBC site, for example, will not play with Firefox, but will play with no problem in Safari

  • 4 răspunsuri
  • 3 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de cor-el

more options

Recently often I cannot play a news video on a website, for example, on this BBC page: http://www.bbc.com/news/world-asia-32658765, we get the message "This content doesn't seem to be working. Please try again later. I go immediately to same page in Safari and it plays just fine.

Recently often I cannot play a news video on a website, for example, on this BBC page: http://www.bbc.com/news/world-asia-32658765, we get the message "This content doesn't seem to be working. Please try again later. I go immediately to same page in Safari and it plays just fine.

Toate răspunsurile (4)

more options

I checked the web page and found no problem.

Update your Flash Player Version 17.0.0.169
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

After activating Flash on that page, I get an ad for Cartier watches, and then BBC video. Do you get the ad or does that not play either? (It's cruel when the ads work but not the content...)

more options

replaced flash player but problem with those videos continues-

"This content doesn't seem to be working"

more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window