Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why is Firefox continually crashing on my Android tablet?

  • 3 răspunsuri
  • 7 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Kevin

mrwhoohoo
mrwhoohoo
more options

I've been using Firefox for 18 months on my Acer tablet without problem. Now it has become seriously unstable, crashing after a short period of time, with no discernible pattern. I've reinstalled it, but the problem persists. Version 41.0

I've been using Firefox for 18 months on my Acer tablet without problem. Now it has become seriously unstable, crashing after a short period of time, with no discernible pattern. I've reinstalled it, but the problem persists. Version 41.0

Toate răspunsurile (3)

SHOBLE THOMAS
SHOBLE THOMAS
more options

First, restart your phone. Open Firefox browser, pick a bookmarked site. If it still crashes you may need to try and clear some 'caches' under "settings" (cookies, bookmarks, etc) Also clear your history.. Good luck.

mrwhoohoo
mrwhoohoo Deținătorul întrebării
more options

There does not appear to be any cache control available from the settings in the Android version.

Kevin
Kevin
  • Moderator
more options

Please provide some crash IDs assuming that the crash reporter dialog appears. https://support.mozilla.org/en-US/kb/mozillacrashreporter