Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot send emails

  • 4 răspunsuri
  • 2 au această problemă
  • 14 vizualizări
  • Ultimul răspuns de Jamieson457

Jamieson457
Jamieson457
more options

When I try to send an email on my Yahoo address it says it needs password for SMTP. I put password again but not accepted. When I cancel it says to check STMP settings. These are correct. When I use my aol address it says I have exceeded limits on IMAP. My aol works fine on mmy iphone. I have not used this account a lot so no danger of limits being reached. Both accounts worked fine until yesterday. Sending and receiving. This happened suddenly. Both accounts receive OK. HELP PLEASE

When I try to send an email on my Yahoo address it says it needs password for SMTP. I put password again but not accepted. When I cancel it says to check STMP settings. These are correct. When I use my aol address it says I have exceeded limits on IMAP. My aol works fine on mmy iphone. I have not used this account a lot so no danger of limits being reached. Both accounts worked fine until yesterday. Sending and receiving. This happened suddenly. Both accounts receive OK. HELP PLEASE

Toate răspunsurile (4)

christ1
christ1
  • Top 25 Contributor
more options
When I try to send an email on my Yahoo address it says it needs password for SMTP.

https://support.mozilla.org/en-US/kb/cannot-send-messages

When I use my aol address it says I have exceeded limits on IMAP.

What is the exact error message?

Jamieson457
Jamieson457 Deținătorul întrebării
more options

An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 : Oops! You have exceed our rate limit policy. For more info please visit: http://help.channels.aol.com/topic.adp?topicId=RL.

christ1
christ1
  • Top 25 Contributor
more options

Did you follow the 'more info' link? This should tell you everything you need to know. If it doesn't answer your question please contact AOL. This is an error message from the server, and not a Thunderbird problem.

Jamieson457
Jamieson457 Deținătorul întrebării
more options

I followed the link. No help. I also get problems on my Yahoo address. that is suddenly working again but will probably stop again soon. Both addresses stopped working, for sending, at the saame time.