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Email cannot be seen but can be opened

  • 3 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de timkek

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Hi there,

I have an email account that somehow is still receiving emails, but the emails can't be seen in the list (see attached).

If I click on the email, it will show up in the preview.

Other mailbox works perfectly fine.

Hi there, I have an email account that somehow is still receiving emails, but the emails can't be seen in the list (see attached). If I click on the email, it will show up in the preview. Other mailbox works perfectly fine.

Soluție aleasă

I would try to repair the folder. Right click the folder and select Properties. Then Repair folder.

In rare occasions this can result in message loss. Now would be a good time to do a backup or at least move the messages that you absolutely have to keep into a different folder. Keeping the Inbox small and for incoming mail is a good practice anyway. You should always have other folders to sort "Keeper" email into and move them out of the Inbox.

Good article about folder maintenance. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

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Screenshot here.

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Soluție aleasă

I would try to repair the folder. Right click the folder and select Properties. Then Repair folder.

In rare occasions this can result in message loss. Now would be a good time to do a backup or at least move the messages that you absolutely have to keep into a different folder. Keeping the Inbox small and for incoming mail is a good practice anyway. You should always have other folders to sort "Keeper" email into and move them out of the Inbox.

Good article about folder maintenance. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

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Thank you Airmail! Worked like a charm