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Gmail account keeps asking for password

  • 7 răspunsuri
  • 6 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de Matt

Davidi
Davidi
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I have three gmail accounts running on Thunderbird, all were fine until yesterday when one account kept asking me to log into gmail. When trying this I kept getting an invalid username error message. I then put the username and password into notepad and copied and pasted into the dialogue boxes and again I got the error. I logged into my online gmail account and copied and passed from notepad into that and it was accepted. I deleted the account in Thunderbird and tried to set up a new account with the same name etc, again I got a error. The other two accounts are fine however. Any ideas this is driving me crazy :-)

I have three gmail accounts running on Thunderbird, all were fine until yesterday when one account kept asking me to log into gmail. When trying this I kept getting an invalid username error message. I then put the username and password into notepad and copied and pasted into the dialogue boxes and again I got the error. I logged into my online gmail account and copied and passed from notepad into that and it was accepted. I deleted the account in Thunderbird and tried to set up a new account with the same name etc, again I got a error. The other two accounts are fine however. Any ideas this is driving me crazy :-)

Toate răspunsurile (7)

christ1
christ1
  • Top 25 Contributor
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Can you post your Troubleshooting Information? At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

Please indicate which account is the troubled one.

Davidi
Davidi Deținătorul întrebării
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Hello I cant do that because I deleted the account and as explained I cannot re-create the account, because of the above error. I am forced to cancel the account creation as it is the only option.

christ1
christ1
  • Top 25 Contributor
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Are you running the new account wizard, and let Thunderbird automatically detect the correct server settings? What type of account are you trying to set up - POP or IMAP? What exactly are you doing when getting the error? What is the exact error message? Did you check the Gmail Help site? https://support.google.com/mail/answer/14257?rd=1

Davidi
Davidi Deținătorul întrebării
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Yes tried Wizard to create the account then I get a message saying Congratulation found in Mozzila database. (IMAP option selected) I then click done I browser window open and asking me to sign into me Google account. I then get this message Oops! Your browser seems to have cookies disabled. Make sure cookies are enabled or try opening a new browser window. [?] I then close this window and return to the wizard and a message appears saying that the user name of password is invalid.

But when I check my browser the cookies are not disabled.

If I log into Gmail using my web browser I can access my mail ok.

Please the passwords are pasted from a text document to ensure typos are not the problem.

Matt
Matt
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In this instance Thunderbird is your browser. On the toolbar > Options > Privacy and allow cookies

Davidi
Davidi Deținătorul întrebării
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Tried everything suggested and nothing worked.

However I uninstalled Firefox, deleted my profiles, re-booted PC. Installed Firefox re-created the accounts and.......................... it worked.

Thanks everyone, I thing may have been down to a corrupt profile :-)

Matt
Matt
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  • Top 10 Contributor
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Davidi said

Tried everything suggested and nothing worked. However I uninstalled Firefox, deleted my profiles, re-booted PC. Installed Firefox re-created the accounts and.......................... it worked. Thanks everyone, I thing may have been down to a corrupt profile :-)

Do you mean Firefox... really?