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Google Inbox won't load any longer, possibly after update to V45.

  • 8 răspunsuri
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Inbox will no longer load. It loads fine in Chrome. The page gets stuck in a loop of refreshing and a small window pops up claiming the server isn't available. Not sure if this was the case prior to updating to V45 of Firefox. I get the same results in Firefox safe mode.

Inbox will no longer load. It loads fine in Chrome. The page gets stuck in a loop of refreshing and a small window pops up claiming the server isn't available. Not sure if this was the case prior to updating to V45 of Firefox. I get the same results in Firefox safe mode.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Still a no go.

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It's definitely the update to V45 that's causing it. On my alternate computer I tried loading Google Inbox prior to updating Firefox and it loaded fine. I then updated Firefox to V45 and now Inbox won't load.

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You did try Firefox Safe Mode, Yes? I've called the big guys to help you. Good luck.

Install an older version of Firefox {web link}

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Firefox safe mode was one of the first things I tried. I didn't notice anything else that was broken after updating, but it definitely started with Google Inbox after applying the update to V45.

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Just found out on Inbox forums that setting Inbox to accept third party cookies in Firefox solves the problem. I tried adding Inbox as an exception and now Inbox loads properly.

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The bug has been fixed in Firefox: https://bugzilla.mozilla.org/show_bug.cgi?id=1257861

Probably in the next routine update.