We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Emails send but never received

  • 1 răspuns
  • 1 are această problemă
  • 13 vizualizări
  • Ultimul răspuns de Zenos

nateshiyer
nateshiyer
more options

When sending an email from outlook the email is received, when sending from thunderbird the email is shown as sent, is copied to sent folder but no one receives it.

I have asked my server guys to check it, the hosting partner is Hostgator, there are other domains on other server it is working fine from those domains as well. Please guide me

When sending an email from outlook the email is received, when sending from thunderbird the email is shown as sent, is copied to sent folder but no one receives it. I have asked my server guys to check it, the hosting partner is Hostgator, there are other domains on other server it is working fine from those domains as well. Please guide me

Toate răspunsurile (1)

Zenos
Zenos
more options

First check is to see if your messages are being filed away into Spam or Bulk Mail folders at the recipients' servers.

All the evidence is that Thunderbird believes it has been sent…and your SMTP server didn't rebuff it.