Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

mailbox does not open

  • 1 răspuns
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de christ1

majdad52
majdad52
more options

Thunderbird automatically updated to the newest version 38.7.2 today (4-11-2016) and now none of my mailboxes or folders open. I can find mail if I search, and it will open if I click in the search box, but it does not otherwise appear. Address book will not open, and tools/options will not open. Basically, nothing is working. I am running Windows 7. I am also running Lightning add-on but cannot disable any add-ons either to see if this is affecting the new version.

Thunderbird automatically updated to the newest version 38.7.2 today (4-11-2016) and now none of my mailboxes or folders open. I can find mail if I search, and it will open if I click in the search box, but it does not otherwise appear. Address book will not open, and tools/options will not open. Basically, nothing is working. I am running Windows 7. I am also running Lightning add-on but cannot disable any add-ons either to see if this is affecting the new version.

Toate răspunsurile (1)

christ1
christ1
  • Top 25 Contributor
more options

Start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning in case it's needed.