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An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 88.198.187.182 (88.198.187.182:587), connect er

  • 4 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de christ1

jwillis
jwillis
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When I try to send email I get this message and, worst of all, emails I have spent time writing (one took me nearly an hour!) disappear altogether! I've searched all folders, sent, drafts, junk, deleted, but no sign of my precious emails! Please can this problem be solved!

When I try to send email I get this message and, worst of all, emails I have spent time writing (one took me nearly an hour!) disappear altogether! I've searched all folders, sent, drafts, junk, deleted, but no sign of my precious emails! Please can this problem be solved!

Toate răspunsurile (4)

Zenos
Zenos
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How did you get into a situation where you're using an IP address rather than a DNS name?

Who is your email provider?

Zenos
Zenos
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Hmm, ok, hetzner.de

If they have provided you a domain then I'd expect you to be able to use it in your email settings.

jwillis
jwillis Deținătorul întrebării
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I haven't! This only happens on Thunderbird. My email address is my DNS name.

christ1
christ1
  • Top 25 Contributor
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.