Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

using gmail on mac and iphone. mail on iphone disappears for no apparent reason. help. tks

  • 8 răspunsuri
  • 1 are această problemă
  • 2 vizualizări
  • Ultimul răspuns de rjeuler

rjeuler
rjeuler
more options

I am using Thunderbird on a macbook with gmail. It works fine and has for years. When I view mail on my iphone6 I initially see the mail but then for no apparent reason they 'disappear' from the iphone. Everything is still fine and all mail is on the macbook. I've set the iphone to use gmail but mail just disappears. thanks

I am using Thunderbird on a macbook with gmail. It works fine and has for years. When I view mail on my iphone6 I initially see the mail but then for no apparent reason they 'disappear' from the iphone. Everything is still fine and all mail is on the macbook. I've set the iphone to use gmail but mail just disappears. thanks

Soluție aleasă

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

Citește acest răspuns în context 👍 0

Toate răspunsurile (8)

christ1
christ1
  • Top 25 Contributor
more options

What is the account type on your Macbook - POP or IMAP?

rjeuler
rjeuler Deținătorul întrebării
more options

Account type says POP.

christ1
christ1
  • Top 25 Contributor
more options

Did you tell Thunderbird to leave messages on the server? Otherwise they will be removed upon opening.

When accessing an account from multiple devices IMAP makes more sense.

rjeuler
rjeuler Deținătorul întrebării
more options

Thanks for your help. I told Thunderbird (on my Mac) to leave things on the server. Can I switch to IMAP without losing anything? To do that I would guess I have to delete my account on the mac and re-add it using IMAP. Is that correct? How do I do it? Is it straight forward or is there a Trick? thanks again.

christ1
christ1
  • Top 25 Contributor
more options
Can I switch to IMAP without losing anything?

Certainly. See http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

rjeuler
rjeuler Deținătorul întrebării
more options

Thanks for your help. Switching to IMAP did the trick. Thanks so Much!

christ1
christ1
  • Top 25 Contributor
more options

Soluție aleasă

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

rjeuler
rjeuler Deținătorul întrebării
more options

Solved. tks