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Thunderbird is not letting email password is not recognised by ISP

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I have a cell modem/router from my ISP. Our cell phones are able to use the email through this router but the desktop will not be recognized by the ISP system. I've been through their capabilities and the consensus is Thunderbird is for some reason the problem I'm using 45.4.0 and Windows 10. All was working fine till about this time last night here in Oklahoma

I AM NOT a skilled person where this tech is involved.

I have a cell modem/router from my ISP. Our cell phones are able to use the email through this router but the desktop will not be recognized by the ISP system. I've been through their capabilities and the consensus is Thunderbird is for some reason the problem I'm using 45.4.0 and Windows 10. All was working fine till about this time last night here in Oklahoma I AM NOT a skilled person where this tech is involved.

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what error messages do you see?