Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox 50.1 crashes immediately on Windows 10 after uninstalling FF Developer Edition

  • 1 răspuns
  • 1 are această problemă
  • 5 vizualizări
  • Ultimul răspuns de philipp

luckydad
luckydad
more options

Hi- I originally installed Firefox Developer Edition on my Windows 10 machine but then uninstalled it and wanted to install regular Firefox. But everytime I launch it goes immediately to crash reporter. Will not launch in safe mode.

Most recent crash ID:

bp-a6975fa3-5a03-4dae-a2b1-6026c2170122

Please advise.

Thanks in advance.

Michael

Hi- I originally installed Firefox Developer Edition on my Windows 10 machine but then uninstalled it and wanted to install regular Firefox. But everytime I launch it goes immediately to crash reporter. Will not launch in safe mode. Most recent crash ID: bp-a6975fa3-5a03-4dae-a2b1-6026c2170122 Please advise. Thanks in advance. Michael

Toate răspunsurile (1)

philipp
philipp
  • Moderator
more options

hi michael, thanks for providing a crash id. this crash is caused by the websense security software that is running on your device. i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly. another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox