Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Mailbox folders have disappeared

  • 2 răspunsuri
  • 2 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de jdmac1

jdmac1
jdmac1
more options

Have been using Thunderbird for years with several IMAP servers and have created many folders in Thunderbird to organize received mail. Suddenly all the folders disappeared - including 'sent' folder. They are all still there on the server, and are all subscribed. Tried various solutions in Thunderbird (e.g. unchecking 'subscribed folders only,' etc.) but no improvement. Only my inbox appears, and of course none of my filters work because - Thunderbird tells me - there is no such folder.

Have been using Thunderbird for years with several IMAP servers and have created many folders in Thunderbird to organize received mail. Suddenly all the folders disappeared - including 'sent' folder. They are all still there on the server, and are all subscribed. Tried various solutions in Thunderbird (e.g. unchecking 'subscribed folders only,' etc.) but no improvement. Only my inbox appears, and of course none of my filters work because - Thunderbird tells me - there is no such folder.

Toate răspunsurile (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird has recently updated. Check your anti virus firewall is not blocking the new version of Thunderbird actually accessing the internet.

jdmac1
jdmac1 Deținătorul întrebării
more options

Thunderbird is accessing the internet and downloading messages from the server; that's not the problem. As I said in the original post, the problem is that only the inbox appears - the twenty or so folders I had added over the years, and even the sent and trash folders, simply disappeared.