Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Both IE and Google Chrome will play Amazon videos, Firefox will not.

  • 3 răspunsuri
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de cor-el

more options

I contacted Amazon,a nd they had me try several things, I finally uninstalled and re-installed Firefox, but problem persists

I contacted Amazon,a nd they had me try several things, I finally uninstalled and re-installed Firefox, but problem persists

Toate răspunsurile (3)

more options
more options

Proposed solution was not applicable to my version of Windows 8.1.

more options

Are there any media related messages in the Web Console (Tools > Web Developer)?

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

You can use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.