Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

why does firefox keep freezing after you update on 5/2/17?

  • 1 răspuns
  • 2 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de FredMcD

IreneSpi
IreneSpi
more options

after about 30 min of use Firefox just freezes including mouse. Doesn't let me shut down either I have to use task manager. This just started on 5/2/17 after you update.

after about 30 min of use Firefox just freezes including mouse. Doesn't let me shut down either I have to use task manager. This just started on 5/2/17 after you update.

Toate răspunsurile (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox. Next time there is a problem, use it.